Ollie

"I can't thank you enough for the care you and your team have provided Ollie in her first boarding experience.

Ollie seemed very happy when we collected her after 6 days, but certainly didn't appear to be rushing to leave.  Just watching her on the CCTV, walking amongst the other puppies, I could see she was certainly adjusting and enjoying her time with them.  It was so beneficial for us to see her in her surroundings, which reassured us that we she was fine.  Sam, your dog is absolutely gorgeous and is a wonderful role model for dogs such as Ollie who have experienced more human time than dog time.  Just watching him on the CCTV, his beautiful nature is wonderful for the other dogs.

Thank you also for the daily report.  It was great to see how she was settling in and I am so very pleased she wasn't too spooked by the experience, and continued to maintain a healthy appetite.  Once again a testament to you and your team.

Please pass our thanks to Lisa who achieved tremendous results with Ollie's new look.  Ollie's new coat looks fabulous and (although I quite like a little more length on her), she is so very happy to be rid of her coat in preparation for summer.

Bless you Sam for understanding human psychology - in fact I am sure you must have a degree!  I realised very early on that it wasn't actually about Ollie being in a strange place, despite all the reassurances that she would be well taken care of, it was very much about the separation anxiety that I was experiencing.  Thank you for managing my needs as well as Ollie's.  You really are a beautiful person, with a wonderful team, handling very difficult people.  Well done and thank you for handling me.

James and I wish you all the very best with the Sunshine Coast Pet Resort, and perhaps with our next stay - I won't need much managing.

Kindest regards and best wishes,"

Lee-Anne Davie & James Rennell

Milo & Taco

"Thank you Pet Resort.  We were very concerned about leaving our 2 Chihuahua’s while we went overseas for 2 weeks.  We searched a large number of boarding kennels but couldn’t find any that we felt comfortable with and would look after our small dogs.  We found Sunshine Coast Pet Resort and decided to drop in and have a look.  We found the facility to be very well kept and their team were all friendly and helpful in explaining the service.  Even though it was further away than we would have liked, it was well worth the drive from Ipswich to the Sunshine Coast for the piece of mind that our puppies would be cared for in The Golden Paw Lounge.

Portia

"our puppy is a small dog that is very timid and not very sociable around other dogs ... Portia goes everywhere with my wife, even to work where she sits at her feet... so parting with her for two weeks while we were on holidays was going to be a big challenge for both Portia and my wife. Portia is on a very rigid diet also, given that she had major surgery at a young age that was life threatening, so what she eats could be fatal...

The team at the Golden Paw were fantastic and very patient with my wife's 'how is she' phone calls... and looked after Portia so well...

On collecting Portia, we were delighted to find that her social skills with other dogs had developed and she was a very happy healthy little soul. 

Thanks to all the team at the Golden Paw Lounge ... well done!"

 Marcus & Shoran

Cino and  Mintie

"I have two pampered pooches who until now have had house/dog sitters move in whenever I go away.

Not any more. The Golden Paw Lounge really listened when I outlined my dogs' habits and made sure "the girls" were contented, had lots of attention and play time.
I love the "report cards" summarising each day's activities and am over the moon that the girls wag their tails and pull at the leash to see Sam and the team at the Lounge.  Always a good sign.

Travelling regularly for work, and working long hours - the pick up and delivery service is an absolute gift for me.  The dogs are secure and come home relaxed after their visit to the "pet resort" giving me peace of mind while I am away."

Lynden Courtney with Mintie and cino