1. What are the minimum vaccination requirements for dogs?

  2. What is canine cough

  3. What do you feed my pet?

  4. What happens if the Pet is not eating?

  5. What bedding is provided?

  6. What is the daily routine?

  7. What if my Pet is really stressed?

  8. What if my Pet dies?
What Are The Minimum Vaccination Requirements For Dogs?

Our minimum entry requirement is a C5 vaccination. This must be updated annually. If it is a first time vaccination for your pet it must be done 14 days prior to entry. See you Vet for advice.

What is Canine Cough?

Firstly Canine Cough is just the “common cold” for dogs. So at some time during your pampered pet’s life they will get a dose of Canine Cough...so here’s what you need to know.
Canine cough is a highly contagious respiratory condition thought to be caused by a bacteria called Bordatella.  There are two types of vaccines for canine  cough. The injectable vaccine takes a while to have an effect, so it’s not the best choice if you are in need of rapid protection (C4). The intranasal (inhaled through the nose) vaccine (C5) has a quicker effect and is best for more immediate pet contact situations.

Canine cough causes bouts of high pitched, honk-like coughing that keeps both you and your pet awake at night for up to 2 weeks. Onset of this bacterial disease occurs abruptly after contact with infected dogs. Some owners also note vomiting in their dogs, but usually their pets are just expelling a large amount of phlegm.

During an infection, dogs generally keep up their normal activity level and don't feel too sick. There is no cure for canine cough except time. Canine cough is self-limiting and will generally clear up in a couple of weeks even without any medication.

Owners should be aware of possible secondary infections, which may lead to pneumonia. If pneumonia sets in, antibiotics may be necessary to help clear the infection. At this stage, getting phlegm out of the dog’s system is key for recovery, which is why cough suppressant medication is not appropriate. Intense coughing can be painful for your pet, so limit activity; the more they move around, the more they will cough.

If you have other dogs in the house, they will probably get canine cough too, but you can take some precautionary measures. Keep them apart (quarantined) and wash your hands after contact with each dog. Use bleach to clean areas where your sick dog has been.

If your pet is coughing for more than 2 or 3 days without signs of improvement, take your dog to your veterinarian. Your pet’s cough may not be canine cough.

If you see any secondary signs, such as depression, lack of appetite, fever, blood in phlegm, or difficulty breathing, take your pet into your local veterinarian for assessment and treatment.

Most importantly, if your dog does have kennel cough, don't take him into a situation where he will put other dogs at risk of infection. 
The Bokarina Pet Resort is very open about canine cough and will give a personalised phone call a couple of days before your visit to let you know if we’ve have any infected guest.


What do you feed my pet?

“Whatever you like” is our motto – you tell us what you would like us to feed them.
Our selection is huge and includes.

  • Premium bucket product by TLC Pet Foods
  • Fresh Chicken Necks or Mince
  • Daily bones
  • Premium dry food
  • Hot BBQ Chicken
  • Premium supermarket brands such as My Dog etc
  • Rice and veges
  • Tuna

You are more than welcome to bring your own pet’s food as we have a full kitchen available with a fridge and freezer.

What happens if the Pet is not eating?

Again ‘not eating’ is something that occurs regularly. Normally we expect our pets to not eat on the first night.

We normally don’t worry until around day 4 of not eating. Then we offer things such as BBQ chicken.

We will hand feed your pet if required.

If your pet gets to day 5 we will ring your Vet for advice.

We have never had a pet starve to death at the Pet Resort.

What bedding is provided?

The Pet Resort provides beds for our guests. They are standard, off the ground; beds with nice shade cover fabric.

It is preferred that you BRING your own bedding or toys so your pet has their personal possessions while they stay with us. If you bring your own things please NOT THE ‘very special” stuff as we can lose things and they can get soiled (we do have a washing machine). Basically only bring things you are not attached to.

What is the daily routine?

The Golden Paw Lounge has an amazing daily routine?

Be warned that your pet may come home exhausted (like school camp).

Your pet’s concierge is available from 6am to 6pm- 7 Days per week. However during the sleep times your Pet is ‘left alone’ sleep.

The Concierge is available for the following through-out the day.

Breakfast, Lunch and Dinner
PlayTime (4 times per day for 30 minutes)
CleanTime (Whenever a “whoopsy” occurs)
Medications
FunTimes (throughout the day)
DownTime (or sleeps) are scheduled throughout the day.

We have Resort Reports that we fill in daily that indicate how the pet is traveling, whether they are eating, toileting etc. This is the customer’s to keep when the pet checks-out.

What if my Pet is really stressed?

On the very odd occasion we have had situations where a pet hasn't coped with being at the Resort. In this situation we do things like, keep them in the Reception building, or put the dog in the Cattery, or even call the owner to come home. In all our years (since 1998) we have never called an owner home from their holiday, because their pet is stressed.

We are all pet experts here, we all love animals. Our charter is to provide high levels of pet care. If your pet is that unhappy, we’ll carry it around with us, if we absolutely have to (and yes we have done that before).

One year we had a dog, a border collie, who spent the holiday sitting under our Office Staff’s desk, AT HER FEET. He was really happy, and even slept the night in our Reception.

Basically we guarantee that we will not let our guest suffer. Our Number 1 Goal is to provide a Well Being Guarantee to all our guests.

What if my Pet dies?

If your pet dies during its stay we will do our best to contact you to discuss what your needs are. If you have an aging pet you can want to discuss this before you leave. If something horrible happens and they do die, and the Pet Resort cannot contact the customer, then the Pet Resort will keep the Pet (with dignity) in our facility (in appropriate storage) for when you return.